Account Deletion
Colmanac Account and Data Deletion
Effective date: 26 June 2026 - Colmanac.com is owned and operated by Colmanac Limited (England & Wales, company number 16826333). Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
This page explains how to request deletion of your Colmanac account and associated data for the Colmanac website, iOS app, Android app, and related services operated by Colmanac Limited.
Deleting the app from your device does not delete your Colmanac account or cancel any active subscription. Follow the steps below to request account deletion or deletion of specific data.
1. Delete Your Account in the App
Open Colmanac and sign in to your account.
Find the Danger Zone section.
Choose Delete Account and follow the confirmation steps.
The fastest way to request deletion is inside Colmanac while signed in to the account you want deleted.
2. Request Account Deletion If You Cannot Access Your Account
Use the subject line: Account deletion request.
Include the email address for the Colmanac account you want deleted.
Tell us if you cannot access that email address so we can explain any verification steps we need before deleting the account.
If you cannot sign in, email
[email protected] from the email address linked to your Colmanac account where possible.
3. Request Deletion of Some Data Without Deleting Your Account
You can remove some account data yourself in Colmanac, including collection entries, watchlist items, saved preferences, and profile information where those controls are available.
To request deletion of specific data without deleting your account, email
[email protected] with the subject line: Data deletion request. Describe the data you want deleted and include the email address linked to your Colmanac account.
4. Data Deleted or De-Identified
Account profile data, including your Colmanac account record, profile details, and account settings.
Authentication data controlled by Colmanac for the account, where technically possible through our authentication provider.
Collection, watchlist, saved item, preference, and feature data linked to the account.
Uploaded profile images or similar user-uploaded account assets stored by Colmanac.
Support, bug report, and contact records linked to the account where deletion is practical and not needed for legal, safety, security, or dispute reasons.
When an account deletion request is completed, we delete, de-identify, or disconnect personal data from your account where deletion is technically possible and not legally required or permitted to be retained.
5. Data We May Keep
Payment and subscription records handled by Apple, Google, Stripe, RevenueCat, or other payment and app-store providers.
Records needed to process refunds, cancellations, chargebacks, support disputes, app-store reviews, fraud prevention, abuse prevention, or legal claims.
Security, audit, and abuse-prevention logs where retention is needed to protect users, Colmanac, or third parties.
Aggregated, anonymized, or de-identified data that no longer reasonably identifies you.
Some data may be kept after account deletion where retention is required or permitted for legal, tax, accounting, subscription, chargeback, dispute, fraud prevention, security, app-store compliance, or legitimate business reasons.
Retention periods vary by data type and legal requirement. Business, tax, accounting, subscription, purchase, refund, chargeback, and legal records may be retained for up to 7 years where needed, and longer if required for an active legal dispute, security investigation, fraud prevention issue, or legal obligation.
6. Subscriptions and Third Parties
Deleting your Colmanac account does not automatically cancel subscriptions purchased through Apple, Google Play, Stripe, RevenueCat, or another payment provider. You must cancel any active subscription through the provider that manages it.
Third-party marketplace accounts, purchases, orders, saved preferences, tracking, affiliate records, or support requests are controlled by those third parties and must be managed with them directly.
7. Timing and Contact
We aim to process valid deletion requests within the time required by applicable law. We may ask you to verify your identity before completing a deletion request.
For account deletion, data deletion, privacy rights, or questions about this page, contact
[email protected].